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The Drunken Gnome Return Policy

TheDrunkenGnome
Refund/Return Policy

Air Plants
Returns and refunds are accepted within 30 days of purchase.

Crystals

If your item arrives broken, please message us with a photo within 48 hours of receiving your order. We put a lot of time and care into packing our orders to avoid any chips or breaks. Once the order leaves us, we have no control over how the mailing service handles your package. Please utilize the insurance option if you would like the option of a full refund on a damaged or broken piece. If you receive your order and are unhappy, please contact us as soon as possible. Please understand that we are always happy to provide dimensions or weights on any specific item. This can definitely help avoid any uncertainties. 

If you are wanting to add insurance to your entire order, or a portion of your order PLEASE MESSAGE US WITHIN 24 HOURS OF THE LIVE SALE. Once your order has shipped, there is no way of adding insurance to it. Insurance rates start at $5 and will increase depending on the amount that you would like to insure. If your package is over 1lb it will automatically ship through USPS Priority/ UPS ground which will have $100 of insurance already applied.

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